Terms and Conditions

1. Scope
1.1. These terms and conditions govern the legal relationship between Booz VOF on the one
hand and anyone who visits the Website and uses the Website's webshop on the other. By
visiting the Website, the user confirms that they have read and accepted these terms and
conditions. Deviations from these terms and conditions can only be made by mutual written
agreement.
1.2. Our company details are:
• Booz VOF
• Company number: BE0784.682.587
• Registered office: 9140 Temse, Hermelgem 30
• Contact: [email protected]
1.3. This Website provides you with information on the Booz VOF gin brand called Maeve. Via
this website, Booz VOF offers you the opportunity to purchase drinks and related articles
online and to have them delivered to a designated address.
1.4. We reserve the right to change these terms and conditions at all times. For each purchase,
the conditions available on our website at the time of purchase apply.
1.5. The general conditions are always made available before a purchase takes place.
1.6. The conditions apply to any use of the website and to any offer. By visiting you declare that
you agree with their content.
1.7. Also, by checking the notice and acceptance of general condition, you accept all the
provisions of our general conditions.
1.8. We reserve the right to deny access to this website to visitors who do not comply with the
condition, privacy statement or cookie statement.
2. General terms
2.1. It is not allowed to use a false identity, proxy's or temporary email addresses.
2.2. Our website, logos, images and texts are protected by intellectual property rights and may
not be copied or reproduced in any way without our express permission.
2.3. All agreements that we conclude with our customer, regardless of their place of residence,
are governed exclusively by Belgian law.
2.4. We are not liable in case of material errors, incomplete or non up to date information.
2.5. Each offer is valid while stocks last and can be modified or withdrawn at any time.
2.6. We are not liable for the unavailability of a particular product.
We are not liable for consequential damages. The extent of any possible compensation for direct
damages shall be limited to the amount of the relevant purchase.
3. Purchases
3.1. To place orders, the creation of a user account is mandatory.
3.2. To purchase goods, you must be over 18 years of age. Access will be denied unilaterally and
without prior notice if the visitor is found to be underage.
3.3. The purchase may be refused in case of insufficient or wrong data.
3.4. The online representation of our products on our website may differ from reality. We are
not liable for any differences. In this case, the right of withdrawal is always possible.
3.5. Your purchase will only be confirmed upon receipt of a confirmation email. Booz VOF can, at
all times, decide not to send a confirmation or explicitly refuse the order. If Booz VOF
refuses the order, no agreement will be concluded and all payments already made will be
promptly reimbursed through the payment method used.
3.6. We reserve the right to correct any typing errors regarding the price quote.
3.7. If the order cannot be fulfilled or only partially fulfilled, the webshop will inform the buyer
about this and possibly propose a replacement product. If the buyer does not agree with the
proposed alternatives, there will be no agreement and all payments already made will be
promptly refunded. The buyer is not entitled to any form of compensation.
3.8. Delivery will be made within a period of 10 working days at the latest unless the parties
explicitly agree otherwise.
3.9. Delay in the delivery of these goods or services does not entitle the buyer to compensation
in any case.
3.10. For the delivery of ordered goods we can rely on third parties who use their own
delivery schedule. Any change to the delivery schedule cannot be attributed to us.
3.11. If the products are lost or damaged during transport, we must first initiate an
investigation with the carrier. During the investigation period, Booz VOF will not make any
refunds.
3.12. If the Customer misses the delivery, the delivery must be picked up at a post office or
distribution point. If this does not occur within the term, the goods will be returned to Booz
VOF. The agreement will be deemed unilaterally terminated by the customer. The customer
will owe 30% of the total purchase price + shipping costs to Booz VOF. The remaining
balance will be refunded to the customer via the payment method used.
3.13. If certain goods prove to be unavailable or not included after ordering, Booz VOF has
the option to terminate the agreement with a refund of the purchase price of the
undelivered goods.
3.14. It is the customer's responsibility to enter the correct delivery address. If address
details are incorrect or incomplete, the costs of resubmitting the order will be paid by the
purchaser.
3.15. The customer must confirm their choice of delivery method no later than at the time
of placing the order. If the chosen delivery method is impossible, Booz VOF will clearly
communicate this and propose an alternative delivery method. All additional costs of an
alternative delivery method will be paid by the Buyer. The Buyer does not have the right to
terminate the agreement if their chosen delivery method is not possible.
3.16. Each item is subject to the statutory warranty from the date of purchase by (if
applicable, delivery to) the first owner. Obviously, no warranty applies to food products
whose seal or packaging has been opened or removed.
3.17. The warranty (commercial and/or legal) shall never apply to defects caused by
accidents, neglect, falls, abnormal or incorrect use, use of the article contrary to the purpose
for which it was designed, non-compliance with the instructions for use or manual,
modifications or alterations to the article, heavy-handed use, poor maintenance, abnormal
or incorrect use. It also does not apply to articles with a shorter life span, or wear items.
4. Right of withdrawal
4.1. The customer has the right to withdraw from the contract within a period of 14 days
without giving any reason and without charge. The withdrawal period will expire 14 days
after the day on which you or a third party designated by you, other than the carrier, takes
physical possession of the last good.
4.2. To make use of the right of withdrawal, you must inform us (by ordinary mail: Booz VOF,
9140 Temse, Hermelgem 30, or by e-mail: [email protected]) of your decision to withdraw
from the contract by means of a clear statement. To do so, you can use the contact form
found on the website, but you are not obliged to do so.
4.3. You have no right to withdraw from the contract if your order consists of sealed goods
whose seal has been broken after delivery. After opening or changing the security packaging
that covers all or part of the item, you cannot revoke the purchase.
4.4. If you revoke the contract, we will refund all payments made by you at that time, including
delivery costs no later than 14 days after we are informed of your decision to revoke the
contract.
4.5. Shipping costs from us to the customer will be refunded, but the customer will have to pay
the cost of returning the goods to us.
4.6. The refund will be made using the same means of payment with which you made the
original transaction, unless you have expressly stated otherwise; in any case, no charges will
be made for this refund.
4.7. The right of withdrawal is only valid when goods have arrived at Booz VOF in good
condition. We recommend taking out appropriate insurance because if goods do not arrive
or arrive damaged, we cannot reimburse you. In the event of damage, we will charge a
reduction in value.
4.8. If the products were wrongly returned because the above conditions were not met, the
webshop will resend them to the buyer. The costs of this return will be paid by the
purchaser. In this case, Booz VOF is free to store the products with third parties at the
buyer's risk and expense as long as these return costs have not been paid.
5. Payments
5.1. All prices are expressed in EUR, including VAT and excise duties.
5.2. Prices stated on the date of the order shall apply. If the price change is the result of changes
in VAT rates and/or other taxes, it will be charged to the buyer.
5.3. The price stated refers exclusively to the article as described. The accompanying photo is
intended for decoration and may contain elements/articles that are not included in the
price.
5.4. In addition to the purchase price, shipping costs will be charged, which will be indicated
before your purchase is finalized. The prices can be changed at any time as we depend on
external transport companies.
5.5. The customer must check the available product information at least before consumption. By
consuming the product, the customer expressly waives any recourse or claim against Booz
VOF.
5.6. The customer can never benefit from 2 promotional offers at the same time. We therefore
reserve the right to modify the order if, due to a technical error, 2 promotions are run
together on the same product.
5.7. Unless agreed otherwise, we only accept prepayments through our website. If this is not the
case, and you do not pay on time or in full, any costs you incur may be charged.
5.8. If you notice any inaccuracies in your payment details or notice anything suspicious, you
must report this to us immediately at [email protected].
5.9. In the event of non-payment or late payment, the customer shall owe interest of 12% per
year on the unpaid amount from the date of the purchase. In addition, the customer shall be
liable, and without notice, to pay liquidated damages of 15% on the outstanding balance,
with a minimum of €25.00 and a maximum of €2,000.00 per invoice.
5.10. Agreement will be cancelled free of charge if delivery has not been made within 10
working days of payment.
5.11. All items remain property of Booz VOF until full payment of the purchase price and
shipping costs.
5.12. Payment is only made by one of the electronic means offered by the Website at that
time. We reserve the right to modify these options at any time.
5.13. We reserve the right to correct prices after purchase based on the correct taxes and
duties that apply and differ from country to country.
5.14. If the purchase is made in the context of a business or professional activity, the price
may be indicated exclusive of VAT. The buyer who places an order in the context of a
business or professional activity (B2B) can obtain an invoice on request. For any B2B
purchase, please contact us in advance at [email protected].
6. Force Majeure
6.1. Force majeure is any circumstance beyond our will and control that prevents the fulfillment
of the obligations in part or in full. Such as, for example, strike, fire, power failure,
lockdowns, logistical problems at third parties, network failure, unavailability of our website,
failure of suppliers to deliver in time, ....
6.2. In the event of force majeure, we are not obliged to fulfil our obligations. Obligations may
be suspended for the duration of the force majeure or the agreement may be definitively
dissolved. The consumer also has the same right in case of force majeure.
7. Complaints
7.1. Any complaints or comments should be made through the contact form on the website or
by e-mail to [email protected].
7.2. Complaints about delivered goods must be made immediately, and at the latest within 14
days of receipt.
7.3. Any resulting compensation can never exceed the amount as invoiced to the Buyer.